Telkom are robbing people and they are useless careful

Im sure many people have spoken about how useless and what a waste of time telkom is. Well i am here to write about them again. For 3 weeks my ADSL home line has been down. Everyday i chat with the online chat service and get different stories. It seems like Telkom is lying to me and not working on my line. I am so tired of this useless waste of time company and there is no one that can do anything about them. Now my payment is due i haven't used my line for 3 weeks and still have to pay R600 . Its like getting ****** from this company of my hard earned money. They say i must log a dispute after the fault has been repaired with the accounts department. So when will my money be refunded after 1000 calls to there call center and holding on for 48 hours this company is so useless wish we could have a better service provider. The directors of this company rob people and take there money and spend it on expensive things while the common man must suffer with there **** service and pay them still for something thats not working. You will never get any help from them and no one will call you back to give you feedback .