nV
neran V

1 reviews | Active since Feb 2013

07 Dec 2018, 07:42

TELKOM ARE RIPPING CUSTOMERS OF.

I have upgraded my Telkom to the 60gig promotion Telkom had in October 2018. The amount was R359 pm . I recieved my router on the last week of October and only connected it on the 1 November so that when Telkom bill me it will show R359. The consultant advised me the I will not be charged any additional fees. End of November I recieved an amount of R479 which was debitted of my account. This month I downloaded the Telkom app and I see my account is sitting at R374. I aslo call in when I activated my package and advised the consultant to cap.it at R359. Is Telkom so stupid enough to not understand what the customer can afford, thats why he take a specific package to suit ones pocket. If Telkom cannot understand this, then I will be forced to go into the bank and reverse or stop my debit order. This is ****************.

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