Telkom are over charging customers.

I contacted Telkom today to cancel a contract today which is expiring on the 7th March 24. I was advised previously that I must cancel at the beginning of February, so to avoid paying for another month. I spoke to a Connie Makhubela, who advised I would have to make a payment at the end of February 24 and the end of March 2024. I advised previously, there shouldn’t be a payment in March, if I gave 30 day notice. She said if I want to cancel now there will be a penalty fee. The contract ends in just over a month, and I must pay penalty fee. To me this is thievery as Telkom wants more and more money from you. On the 4/1/24 I cancelled another contract for R99 a month and was advised I wouldn’t pay at the end of January, yet I was charged. This is absolutely shocking. I have 5 contracts with Telkom. Does that not mean anything.