Telkom are moving backwards

<p>I recently tried to cancel my data package with Telkom as i was moving to a new service provider. This was done previously and all i needed to do is call Telkom and ask them to make the neccessary change. Now, i have to send a mail and wait 7-14 working days??? This is absolutely useless!! The whole world is moving towards instant services, but Telkom is lagging behind!! Please can you cancel my data package and transfer my line to the holding pool so that i can join Afrihost??? They are giving me 10 times (100gb) more, at twice the speed (2meg line), at the same price that you are charging for 10 gigs on a 1 meg line. Telkom are ripping the people off and providing no after sales services at all!!!!!!!!!!</p>