Telkom are ****mers

I would give a zero unfortunately there is no option for that, Telkom are one of the biggest ****mers, I cancelled my contract with them in April after debiting more than the agreed amount of the contract, when they couldn’t give me a logic explanation on why are they overcharging me I then decided to cancel the contract, before I cancelled I asked if there is a penalty fee for the cancellation the agent assisting me said NO. I made my decision to cancel based on that as well. I was told to only pay R1400 for the home router, which I did not have a problem with, but when the bill came it said I owed R6472.74 in the price of finding out where is the R6473.74 coming from they claimed it’s a penalty fee. I then went to their Head office in Centurion in Pretoria where they couldn’t even let me in, I spoke to them over the phone at the gate, i requested from them a call recording of the call I made where I asked about the penalty fee and few days later they sent me a new bill which stated R740.04 hardly 3 weeks later as I was planning to pay the R740.04 month end I am told I owe R942.74 and their explanation towards that was pretty lame. Not forgetting that they even handed me to their debt collectors NuDebt for the R6472.74 which they actually wanted to ******* of me. To this day I don’t recommend Telkom to anyone their staff are *********** and rude when you go to their shops it’s like they don’t know what they are doing, whenever I went to the shops to seek clarity on the bill they told me they can’t see where the amount is coming from and when they call head office they were always offline I’m talking about 3 times visiting their different branches