Telkom are *****

<p>I was called last year with a promotion saying I could upgrade from a 4 meg package to a 10 meg for an extra R20. I accepted and then found that I was being charged R150 per month for the upgrade. I lodged a dispute - number ********** 5. I never heard anything back. I then cancelled my phone line at my office as I moved to a new building and am still paying for the soft cap package which I had cancelled along with my phone line and ADSL line. Every time I call the system is down or slow and I am promised a call back which does not happen. I enquired as to my original dispute and was told that it was 'thrown out'. How is this possible, when all calls are recorded, and they could easily trace the original call where I was sold the bogus promotion? </p>