Telkom are *****!

If I can give zero stars I would. Since the 5th of January 2019 our Landline and ADSL line have been dead. We reported the fault immediately and got a fault reference number. We are now at the 28th of January 2019 and we have been exhausted by telkom and their terrible call centers and their support for paying customers. Been told it’s a bulk fault, and cable has been ******. Been told it will be repaired but not sure when and so forth. We have been given the run around for going on four weeks now. Finally today we were told by Telkom twitter account that our line will not be replaced, and that we must cancel our contract. Telkom can not offer us any other service that is the equivalent of what we are currently on. We have decided to cancel our service with telkom as Telkom is in breech of the consumer protection act, and is not delivering a service to us as that we are paying for, and as advertised. They are in direct breech of our contract. We better not have hassles, and our contract better be terminated with immediate affect, and with no additional billing!Reached our quota with Telkom!! Fault Ref ********** 6 We have cancelled our line online as told and went instore and filled in cancellation documentation as well Telkom better resolve this and cancel our contract and we better not be charged for a dead line!