NN
Nomfundo N
1 reviews | Active since May 2017
18 Mar 2018, 15:30
Telkom are *****
Porting to Telkom was a waste of my time and Money!!!!!!!!
Having purchased 50MB of data to test the usage today at 9am, just to be on whatsapp only....at 1pm it sent a message that I have 7MB??!!!! 7MB JUST TO BE ON WHATSAPP, AND THEN NOW AT 3PM ITS FINISHED.
YOU ARE *****, ***** *****, *****.... You are luring people on to rob them of their hard earned money.... My other number as well, DATE GONE FROM 100MB Lastnight, to nothing this morning!!!!!!!!!
I am furious, your call centre is useless, no help! telling me the system is not updated, really??
Telkom congratulations for taking my money on your worthless DATA, I REGRET EVER PORTING TO YOU GUYS :-( :-(
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
10 Apr 2018, 10:21HI NomfundoP
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply10 Apr 2018, 10:21
Official
HI NomfundoP
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
26 Jun 2018, 09:58Hi Nomfundo ,
Thank you for getting in touch with us, we apologise for the late response.
Please be advised that as per our findings with your query, the data was used and charged correctly,
you are advised to turn off data when not in use and the Auto updates.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply26 Jun 2018, 09:58
Official
Hi Nomfundo ,
Thank you for getting in touch with us, we apologise for the late response.
Please be advised that as per our findings with your query, the data was used and charged correctly,
you are advised to turn off data when not in use and the Auto updates.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
NN
Nomfundo N's updateReviewer Update
26 Jun 2018, 15:20Lol you guys are really pathetic!
3 months later, am definitely going back to my service provider Vodacom
NN
Nomfundo N's update26 Jun 2018, 15:20
Reviewer Update
Lol you guys are really pathetic!
3 months later, am definitely going back to my service provider Vodacom