TM
Theodelle M

1 reviews | Active since Jan 2017

01 Feb 2017, 15:27

TELKOM ARE *****!!!

<p>Telkom social media team please do not reply to my reviews if you'll have no solutions.I am highly frustrated. I do not understand how Telkom can do this to their customer. I called in Telkom today and spoke to Thembilihle Mkhize from the Durban branch, she says I have already been refunded but there is no proof as to which bank account the money has been refunded into. I have still not been refunded with my money. Telkom are *******. No customer care and consideration whatsoever. I was told by Thembilihle Mkhize that I will definately receive a phone call today with regards to my refund. Up until now nothing has been done. Telkom is pathetic. So long for a stupid investigation.</p>

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Replies (1)
Telkom
Telkom's reply02 Feb 2017, 08:15
Official

Good Day

We have updated your information with our billing department,

Regards

Telkom Social Media Team

^BD

Best regards,