1 reviews | Active since Jan 2014
Telkom are *********** as always
I just got a demanding letter from Telkom when I no longer have an account with them. After years of supporting them and getting horrible service and so much downtime with my internet, I finally had it when I went over 20days without internet only to be told that due to cable theft (lies - your technicians told me that the cables are badly corroded in the ground and will need to be replaced) . On the phone they stated that they won't be supporting my area anymore and won't be fixing my line unless I switch to their wifeless phone and wireless internet options. Everyone knows that ADSL is better than wireless and Fibre is even better than both. Telkom agents and a manager told me on the phone that they have no intention in the next 5yrs at least to install fibre in my area. Then like a miracle from above, Mitchells Fibre came along and my internet connection is great. I cancelled telephonically with Telkom and they accepted (I was already out of my contract and paying month to month) and advised that their billing team will contact me regarding my rebate for being without internet for nearly a month, mind you that 2yrs prior they left me without internet for exactly 25days (check your records, I can prove it). Now after all this time AND me not bothering to follow up on my rebate I now get a demanding (ugly tone) letter claiming that I owe you R762.38. Fix this BS today or I will make the biggest noise on the internet on every forum I can think of. All I want is nothing to do with you = Telkom, so get this right ASAP.
my id no. *** my telkom number ***
