jJ
jprins J

1 reviews | Active since Dec 2016

06 Oct 2020, 13:05

Telkom are **********

I noticed a debit order of R4042 that went off my bank account last week, 1 October 2020. The debit order reference is Telkommobi***. I gave FNB instructions to reverse the debit order.

I then phoned Telkom's Crime hotline to report the ********** debit order and was advised to phone ***and speak to accounts. The accounts department informed me that there are three accounts or products linked to my ID number. I have not opened any accounts with Telkom. This is a case of identity theft. The address linked to the account is in Kempton Park, I do not reside there. I was told to send a mail to *** - This email address does not exist.

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Replies (2)
jJ
jprins J's update16 Oct 2020, 13:57
Reviewer Update
So Telkom went ahead and stole an additional R7,300 from my account even though I have no accounts with them nor have I done any business with them.

They refused to send me the documents that authorized them to start *****ing money from me and instead said that I must send them 3 months bank statements and a copy of my ID. Why would I send this to a company that I DO NOT DO BUSINESS WITH?!?!?

This representative (Michelle) then blocked me on messanger when I threatened to open a ******** case against Telkom and name her as an accomplice to theft.
jJ
jprins J's update16 Oct 2020, 13:58
Reviewer Update
Additionally this Michelle snet me the following message:

" My apologies but you are the customer who does not pay their account trying to let us write off your debt. "

IT IS NOT MY DEBT!!!! I DO NOT DO BUSINESS WITH TELKOM NOR WILL I EVER!!!!