1 reviews | Active since Jun 2019
Telkom are ***** and *******
We had purchased a Telkom LTE about a year ago. Upon making the sale via Telephone i had spoken to the sales consultant and they had then called my wife to confirm debit order details. upon speaking to them we had agreed the only reason i am taking LTE is because there was NO ADSL in my area. i said to her that i will be moving property in Jan and i would like to then switch to DSL, she said it was possible and no extra charge would be implemented. We have since tried to move to ADSL and are constantly told that we signed a 24 month contract and if we had to cancel we had to pay R3000 and the current month installment , then sign a new deal to ADSL. i have since tried to contact the call centre various times of which they have the WORST customer Service on the planet. No one ios willing to help , they always transfer you. the number in question is ********** . im paying R800 per month for a service i do not need. Please call me back to sort this problem out. my number is ********** . i basically HATE TELKOM and im not afraid to share this with the world.
