SL
Stewart L

1 reviews | Active since Jan 2019

15 Apr 2022, 20:07

Telkom Are ******. *****. EZIZINJA ZODOTI

On the 25th of March I made an EFT payment to pay my contract because Telkom has not been taking their money from account. Few minutes later after I made the payment; they debited my bank account.

Same day I logged a call and they told me that my case will be attended in 72 business hours.

I waited patiently.

I called again today and my case hasn't been attended or assigned to.

Lungi Cele, manager, was requested via email to call me and he/she never did. I personally asked again via email to call me back. Nothing was done.

So now I was told I must log another case that will take 9 days. Hayi bo, wenja...

Lerato Luphondo said will send another email to Lungi Cele to speed up the process.

All I want is my money. Few days left now to next payday.

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Replies (1)
SL
Stewart L's update15 Apr 2022, 20:27
Reviewer Update
Apparently Lerato Luphondo hasn't sent the email.