TELKOM ARE ******

Telkom, why are you billing me R1198 for a device that I have returned to you. I ordered the iPhone 13 Pro Max, you delivered the iPhone 13 Pro, which was NOT what I ordered. Getting through to the right person to actually come and pick up the device was a nightmare, took me 2 days, countless hours on the phone being passed from pillar to post, going into a branch, before I was able to log the return. Yes, all was done within the 7-Day cooling off period because the minute I opened the package and realised YOU SENT ME A DEVICE I DID NOT ORDER, I started calling for you to pick it up. Now, you send me an invoice for a device that had ALREADY Been picked up, when I sent an email to you to cancel the invoice as I have cancelled the contract, I get no reply back, 3 weeks later you still deduct the money!!!! I am trying to call you and the line keeps cutting! What sort of circus are you people running over there? Don't dare deduct any other amount from my account again. I DON'T HAVE THE DEVICE AND I DONT HAVE ANY CONTRACT WITH YOU!!!!