Telkom are committing *****!

End of August, we upgraded our internet to a 10Mbps, which I asked if Netflix works on their LIT media box and was told yes, so gave the go ahead to do the upgrade, reference number: ********** 37A. The new router was delivered, told to set it up. After numerous calls for over a week, reference: ********** 0, ********** 1, 27456, a technician finally came out. The new router doesn’t work and she put back the old one. Then went and got the LIT media box from the Rosebank store as the LIT media box wasn’t getting delivered after numerous calls also. Once the LIT media box was setup, Netflix wouldn’t play. Had to tweet to get an answer as every time I called Telkom they said the software had to be upgraded to get Netflix to play! On 28 Sep, Lebo rep**** back on Twitter: “...A new update will soon become available for the Telkom Lit Box. At this time, we are unable to confirm if Netflix will be available with the update.Lebo”. Really this is what they are now saying but Telkom was soooo quick to say in the first place that you can watch Netflix on their Lit box. That’s called ***** Telkom. Despite the endless lies, we were told the bill would be R805per month, that’s it. We received a bill of R1900. *** Telkom. So which lie is it. Can someone actually sort this out from Telkom? Or is this going to be the price going forward. Clearly Telkom just wants your money, provide terrible service and couldn’t be bothered where their service works, just want your money. Enoughs enough Telkom. Can someone actually fix this.