FP
Faizel P

1 reviews | Active since May 2016

16 May 2019, 16:12

Telkom are ********

Good Day

Please be advised that Telkom has messed up my account and over charging me now on my Firbre line. I signed up in Jan 2019 for a 24 month contract and was told all inclusive will be R 605 with a 4 meg uncapped line. on 5th February i was then advised via sms that they have now an entry evel fibre from 10 meg and that my 4 meg line will be moved over to 10 meg @ R 44 pm = R 649 pm. Now in May they billing me R 1154 pm and i logged a dispute but the agent does not fully understand the issue.

This is unacceptable due to the fact that i a on a 24 month contract so how did this now change???

Total rip is Telkom and they can cancel it because they breached my contract.

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