Telkom are charging for services that have not been mine for 8 months so far. Be warned

Last year I was renting a place in Cape Town and got a 10 MB adsl line. I moved back to Joburg and the did a line swap with the people who moved in after me in May 2018. We went to the store and filled in all the relevant documents.

Unfortunately I'm sitting here 8 months later and still paying the bill. I've called the call center many times over the last 8 months to get this right and have had no luck.

--------- 21 May ********** 69A -->

14 November 2018 4:05 PM ... Lady said there was a fault with the way the transfer was done. --> Cancel order which will result in me not being charged any more --> **********

Phone on Monday again --> Log a dispute with the accounts department. Get back the money Call in on 19th Nove

A new escalation for the line to be transferred -> ********** ----- 10 Jan 2019 Still being charged New call to the call center. on the line for 15 minutes and then I was hung up on. They did not call back.