1 reviews | Active since Apr 2015
Telkom are beyond useless!!
After having being promised speeds of up to 90mbs on LTE, I cancelled my ADSL line and went onto Telkom LTE. Initial signs should have been a give away as I never got more than 15 mbps and now I barely get 2 mbps, if at all. Trying to contact them and deal with them is useless (several different faults reported to no avail) and now I am stuck in a contract that they want penalties to get out of. Surely this is 'breach of contract' when you don't get what you paid for or were promised??
I sincerely regret ever having dealt with Telkom!!
Hi antrez
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Hi antrez
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Hi antrez,
Thank you for taking our call.
As per our telephone conversation your case number:***4 is still in hand with our Network Department for review, Further updates will follow.
We apologize for the incovinience caused.
Regards
Caroline
Telkom Social Media Team.
Best regards,
Hi antrez,
Thank you for taking our call.
As per our telephone conversation your case number:***4 is still in hand with our Network Department for review, Further updates will follow.
We apologize for the incovinience caused.
Regards
Caroline
Telkom Social Media Team.
Best regards,