Telkom are ******* and ****s

Telkom has been messing me around for about 4 months now and I have just been trying to sort out to pay them. I have roughly 7 escalations in the past 2 months and not once has a manager called me back. After a dissatisfied survey was completed i got a call from a lady who then rectified my account according to her. Sorted my debit order out and all appeared to be sorted till they debited me on the 15th not authorised bu me. I disputed this amd called in... I wad then given false information from one supervisor who told me my debit date was the 28th. All details and amounts were confirmed with this supervisor. No money came off on the 28th... I then called and asked for the manager got through to Onesimo another supervisor who told me they do not have a 28th debit date but my debit will be the 30th. Meaning the first supervisor **** to me. Onisemo then started rambling about amounts not relating to my account. I asked onisemo to get his manager to call me and no one ever called. They then double debited me again on the 15th of this month unauthorized by me and took the last money I had for groceries and i have a toddler. from my account. And July isn't even over but they took the money in advance anyway with no communication no authorisation. After which days later they barred my phone due to "non payment" I called in and asked for a manager to contact me and they didn't. I called in again today got through to a supervisor who tried to tell me that this has to do with some account issue from October last year which is Ludacris this was sorted out 6 months ago. I asked to speak to a manager to which he wouldn't let me and said he can't guarantee anyone will call me back. He also said he would fix the debit order and send a debicheck. I then called a few hours later to get his name as I spoke with him for 40 minutes but surprise surprise there is no record of him talking with me and no debit order mandate done and no escalation done. They can't give me his name. Also the lady on the phone told me there is no Telkom head office and no manager on the premises when i got upset she all of a sudden was going to get a manager. I waited on hold till the music stopped and eventually ended the call. I have also done a second non satisfaction survey and no has contacted me.