Telkom are a bunch of *****s

I went to pay my mother's Telkom account on Tuesday this week and it was paid upfront until end of January next year. Yesterday she phoned them and they told her 5 hours her account would be back up and running. She has lost almost 3 months worth of data and airtime after she's already paid for it. I suggest Telkom reinstates her account with immediate effect including the airtime, minutes and data she has "lost" as I am prepared to take this to court. This is just another means of *****ing from honest paying customers to squander their hard earned money for their own personal gains.