1 reviews | Active since Jul 2016
Telkom are a bunch of losers!
<p>I have recently decided to join Telkom, and by recent I mean a 2 week old customer with Telkom. And I think I have had enough already! It has been beyond frustrating and annoying dealing with the network in this short space of time. I decided to take out a router contract with the network for 5GB data a month because of their competitive rates, but that is where it ends in terms of the preferable choice for clients. I am a Vodacom voice customer, and I cannot begin to tell you the amount of airtime I have used up trying to get in contact with the network to assist me. First I needed my sim activated, which took donkey years to activate. Then they activated the wrong contract for me, which still has not been changed. Since then, I have been trying to ascertain my account number to set spend limits and track my data usage. Again no assistance, instead I am kept waiting 40 MINUTES to just get to an operator and if they are unsure, they actually hang up on you! This has happened TWICE already. There has been zero communication from the network to myself to introduce me to the network and how it works. These are services that cannot be too much to ask for. They knew exactly how to contact me when they needed to make deductions to my bank account, and now that they have my money, nothing from them. Someone assist, before I regret making the choice to join Telkom. </p>
