WG
Walter G
1 reviews | Active since Feb 2015
18 Feb 2015, 10:05
Telkom apparently unable to fix service
My landline has been out of order for 10 days. I have reported the lack of service on several occasions and have intermittently had a poor outgoing line but no incoming call facility. I cannot speak to a technician - only a call centre operator who promises to escalate to query.
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Replies (1)
Telkom's replyOfficial
20 Feb 2015, 09:03Hello Greyven,
Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your reference number is SM90772.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us on ***
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your reference number is SM90772.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us on ***
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply20 Feb 2015, 09:03
Official
Hello Greyven,
Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your reference number is SM90772.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us on ***
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your reference number is SM90772.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us on ***
Regards
Tebogo Mongale
Telkom Social Media Team