Hellopeter
Share Your Experience

1 reviews | Active since Mar 2017

01 Mar 2017, 14:15

Telkom appalling service

<p>We run a medical practice and lines has been down now since yesterday! We are being send from pillar to post to try and divert calls to another line while they try and sort the fault out. Absolutely terrible service!</p>

0
Replies (4)
Telkom
Telkom's reply02 Mar 2017, 09:39
Official

Good day Lieschen,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

's update02 Mar 2017, 11:19
Reviewer Update

Hi Busi

can someone please help me in the meantime to have my calls diverted to another number. The AlwaysOn link does not work!

Telkom
Telkom's reply03 Mar 2017, 23:06
Official

Evening

Sorry for the delay your fault is being caused but a damaged port which was hit by lightning, techs are attending to the matter.

Regards

Jawaad

HelloPeter Team

Best regards,

Telkom
Telkom's reply03 Mar 2017, 23:06
Official

Evening

Sorry for the delay your fault is being caused but a damaged port which was hit by lightning, techs are attending to the matter.

Regards

Jawaad

HelloPeter Team

Best regards,