TELKOM APPALLING SERVICE

In the month November 2015 i went to the Telkom store at eastgate, I filled out a form for a telkom line as I was told by the consultant Tsholo Modibeiti that I could not transfer my prepaid line to my new residence. I filled out the form and I was told they donnot have phones or a sim card for me and that someone will call me in a week. It was 2 weeks and I want back to the store as no one phoned me, they said they still dont have a phone. I heard nothing from Telkom for 2 months. In January 2016 I went back to the store and they told me they know nothing k about my application, I showed them the application form, they said they will call me as soon as they receive stock. I kept going to the store and I keep getting told the same story that they have no stock. In april 2016 I went back to the store and they told me my application is not logged on the system and that I must fill in a new form. I refuse to complete a new form as it is now going on to 7 months and no help from Telkom. I am prepared to take this further on all social media sites as this is unacceptable. I still have the application form and prepared to scan it.