TELKOM - another "business" disaster in our midst

Yesterday Telkom arbitrarily cut my Phone and ADSL line, and today I received an SMS to advise that they would do this. Apparently they are unwilling to send me a balance, with a warning that the occurence was to take place. In the midst of lockdown, Telkom, another of the Rainbow nation's business catastrophes is excelling. I have never failed to pay a Telkom account in the past. Especially as this "business" used to send efficient Accounts, then announced that these would be e-mailed. Then they went silent. I have never received an e-mail account from them. It is little wonder that Moody's and other International business monitors are in despair that, in spite of us at last having a Government with capable and honest, competent leaders like the present incumbents in the Presidency and FInance, there are still some Ministries which are out of control, doing their own thing. What recourse does one have to this kind of inefficiency and stupid business conduct. Since mid-December I have paid my average monthly amount of funds to them by EFT every month, with the March account being paid in April, when I paid twice