1 reviews | Active since Jul 2017

05 May 2018, 18:30

TELKOM ANDROID LIT BOX

Recently contacted telkom regarding my telkom lit box. Told them i lost the remote and i need to buy a new remote. They told me sorry but there is nothing they can do . O am really upset as the box is still new and i cannot buy a remote. Should i throw the box away. Is that what telkom wants me tp do

0
Replies (2)
Telkom
Telkom's reply17 May 2018, 08:33
Official

Hi mahomed-mansoor,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply01 Aug 2018, 09:35
Official

Hi Mahomed M,

Thank you for getting in touch with us, we apologise for the late response.

We regret that you have found our support unsatisfactory, you can purchase the remote at any retail store near you.


We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,