Telkom and VVM unprofessional

Cancelled my telkom Adsl and land line in August 2020 with ref nr ***3. With my statement R655. 93 for Aug. On 2 Sept they sent me PLEASE NOTE YOUR CANCELLATION ORDER *** WAS SUCCESSFULLY COMPLETED. Phone a lot of time got all my proof. The account department say they will sent me end of Sept the invoice that will be my last invoice and 30day notice will be over. On 3 August i paid R350 and waited for the final invoice. Ons 14 Sept i received my last and final invoice that was for the last month R1 316.59. When i phoned the account department again that was in 10 Okt there was a problem because they picked up that the land line was never cancelled and that R210 and R19. 48 account fee went off. So they will call me back. I waited 2 months for the call so i call them back. In the mean time i received my Okt invoice R 1 546.07 and Nov invoice R 1 779.71. Still deducting the cancelled landline and account fee. When i called in again in Des the account department put me through to cancellation and i started the whole process again. AND ALSO MAKE A ARRANGEMENT TO PAY ONLY THE R1 316.59.So i received my Des invoice R 2 016.04. And my Jan 2021 invoice R2 256.86 and my Feb invoice R2 291.36. So by this time i am sooo gatvol for telkom. Call them again on 6 March and then i found out that i was handed over to VVM (Van De Venter, Mojapelo) for the amount of R 2 566.21 and legal cost that i must pay. When i call VVM they were also very unproffesional just like Telkom. An agreement was made between me and telkom and now i have to pay 2 places every month because telkom didn't do they work correctly from the start. Cost me a lot of calls and still this matter wasn't solved now they telling me it's out of their hand now i'm handed over. ALL CALLS ARE RECORDED SO I WAIT FOR SOMEONE TO STILL CALL ME WITH ALL THE CALLS FROM AUG 2020 UNTIL MARCH. Sindy Kemp