Telkom and Vumatel worst service Ever

I have never experienced such bad service. I took out a package 2 months ago for fibre. It took them 2 months to install. Now that it’s in installed it take an additional 2 weeks to just get it active. Not only that but I constantly have to phone up and down between Telkom, Vumatel and Brightlink for following up. No one calls or follows up. They don’t sms or email and information as they’ve promised so I’m contantly calling in. When I ask to speak to a Manager they say that they log a query and the Manager will call me back. There processes are outdated and just don’t make sense. They should be trying to do the best for the customer but they are restricted to logging queries that never get answered. This is completely unacceptable and pathetic. Enough is enough I will be cancelling my services with Telkom.