Telkom and TRudon *****ing money

I have received a Telkom bill with a Trudon amount for placing information in the Yellow and White pages. I am the principal of my company and the only person authorised to agree to any expenditure. A partial recording supp**** by Trudon show a conversation had with a member of my staff, but as this was not heard in its entirety I did not hear any agreement, which regardless, cannot be made without my authorisation.<br> <br> My main complaint is that Telkom are complicit with this and are therefore just as guilty, how dare they bill for this ************ telemarketing company, without a signed consent, I am the account holder!<br> <br> I want all monies billed for Trudon on my Telkom account reversed immediately.<br> <br> The pathetic response was:<br> <br> <br> SUPPLIER'S RESPONSE Telkom Time and Date 13:09:32 | Thu 2 Jul 15<br> Hello Wizard_1,<br> <br> We certainly understand and acknowledge why you wanted to bring this matter to our attention.<br> <br> Be assured that your query has been escalated to the Technical Department and feedback will follow. ***<br> <br> Apologies for any inconvenience caused.<br> <br> Kind Regards<br> Tebogo Nash<br> Telkom Social Media