Telkom and there pathetic services offered

<p>I called there customer services multiple times to cancel my contract, emailed the cancellation document the 2nd of January and still no one calls the date is now 6 February. I went into the store not very useful consults too didnt have no custmomer services empathy with regards to my frustration, and told me to stand in store and speak to the call centre again which instead of wasting my time at the store standing in a queue for 1 and a half hours just to get help, I could of called myself like I have been doing daily to get some sort of help. I requested multiple times to speak to a manager or a superior they do not even come an assist. The services I experienced is pathetic and I will not recommend Telkom to any one. No one calls no one follows up. I never even received a call to say my contact is finished would you like to continue all that happens is they debit me. I am actually furious and want my contract cancelled I do not want any products or services in the future and the reason for this is there is no customer services, no help, no feedback, no ability to assist, no follow up and no sympathy towards your customers. So to end this I would just like to advise you to improve your methods of communication becuase I have been receiving the run around for weeks and still nothing is resolved.</p>