Telkom and there patetic service and mobile produc

I purchased a cell phone 2 months back from pepstores in silverton, pretoria, the cellphone unfortuntly fell and the screen cracked, i as well no longer have the proof of purchase though i have my bank statements,i went to pepstores to find out what can be done for repairs, i was reffered to Telkom direct as it is a product of theres.i visited a telkom direct in menlyn mall, whereby i spoke to a techician who confirmed it will not be economical to repair the phone as it will cost me R400 to repair, i was suprised as i purchased the phone for R549,49, and only to repair the screen its more than the phones worth, i as well tried other repair shops it seems no body has parts for this dumb phone!!!! this is extremely pathetic service from telkom...i refuse to pay the inflated repair price. <br> Telkom should stick to there landline service, they dont qualify in the mobile world.<br> Pathetic!!!