TELKOM AND THEIR USELESS STAFF

<p>*** is going on at telkom how long does it take to sort this *** out ????????? please explain to me what is taking these knobs so long </p> <p> </p> <p> </p> <p>Telkom dragging their feet and Being penalized for upgrading my contract - Penalty and migration free</p> <p>I am extremely upset with Telkom mobile and the way they drag their feet to address paying customer issues</p> <p>I called in on Friday 01/07/16 ********** and spoke to amos singh who was helpful and gave me a case number for my query and I was told it would take 72 working hours </p> <p>Case no - 192 181 34</p> <p>The reason I called in was to find out why I was being debited for over a R1000</p> <p>amos explained to me that I was being charged a migration fee(R400) and penalty fee(R290)</p> <p>amos could not explain any further but told me he would log a case for me</p> <p>I am extremely unhappy and cannot afford to pay such an exorbitant fee.</p> <p>What’s worse is that I upgraded my contract with Telkom mobile and they are penalizing me ?????? FOR WHAT???? for upgrading ????Does that even make sense?</p> <p>I have now reversed the debit order and I await Telkom’s response with the correct pricing </p> <p> </p> <p>I called in today 04/07/16 ********** and spoke to ntokozo clement bhutalazi to confirm if Telkom had resolved the issue to which clement advised me that my case was only logged yesterday 03/07/16 and I would have to wait another 72 hours ?????????</p> <p>this is extremely unprofessional especially since I would think a company like Telkom would have standards and be setting the bench mark for other service providers to follow , but its seems like Telkom could take a few pointers from their competitors.</p> <p>Please sort this issue out ASAP ! as I will not pay R690 for **** upgrading my contract !!!!</p> <p> WARNING !!!!!!!!!!!!!!!!!!!!!!!!!!! - My services better not get cut due to Telkom’s negligence.<br />Share<br />Follow<br />Like<br />Leave a Comment<br />Write a Review<br />Report this review</p> <p><br />Jul 5, 2016<br />6 days ago<br />Official private business reply:<br />Hello dhiren-munilal</p> <p>Your query has been sent to our mobile team for assistance.</p> <p>Your reference number : AI ********** </p> <p>Regards</p> <p>Noleen</p> <p>Telkom Social Media Team.</p> <p> </p> <p><br />Jul 6, 2016<br />5 days ago<br />dhiren-munilal:<br />Official private business reply:<br />Hello dhiren-munilal</p> <p>Your query has been sent to our mobile team for assistance.</p> <p>Your reference number : AI **********</p> <p>Regards</p> <p>Noleen</p> <p>Telkom Social Media Team.</p> <p> </p> <p>WHEN WILL THAT BE ????????/WHEN MY LINE IS CUT ? TELKOM IS FORKN USELESS!!! ASSISTANCE MY AS$ . IT IS NOW WEDNESDAY AND IM STILL WAITING FOR THIS **** ISSUE TO BE SORTED OUT .</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p><br />Jul 11, 2016<br />hours ago<br />dhiren-munilal:<br />Im Still F#6KN WAITING ! DEALING WITH A bUNCH oF USELESS K@NTZ</p>