Telkom and their untrained staff ****ing customers their money useless network and useless consultant I'm really angry

Today I received my contract statement stating I'm owing Telkom more than what I was supposed to pay the consultant who was assisting me never mentioned that I'm doing an early contract upgrade instead he told me I'm due to an upgrade but now I'm getting statements that I must pay more than that for making an early upgrade on top of that they didn't debit my account for my monthly installments people who are trained to tell us information at Telkom decides to **** us our money and expect us to pay more and making sure that they double all our monies o refuse to pay that early upgrade money they didn't tell me about I highly refuse and I will be ending my contract with Telkom as soon as I get clarification on what's happening I've been calling their customer service I'm sent to every department that can't help me till I decided to write my review about this scanning company can they fix this mess because I won't be paying that money