Telkom and their Billing/Cancellation department

Good day, its not entirely such a good one for me, considering if it was, I would not have had to write this damn letter/review. I have given a cancellation through to Telkom in April 2019, they never responded. Eventually I received an sms saying that the line is in the Openserve pool and that it will only remain there for 5 days. I have then later in May send another cancellation via the application to Telkom and never received correspondence from Telkom. To date the only correspondence I have received from Telkom was billing accounts. I had a discussion with a woman (Nompumelelo Nok) this morning who said she will cancel my contract as of today. I am 2 months already with another firm on wireless internet. and yet Telkom still bill me. Lekke to live on their world.

I said to Nompumelelo that I will not pay this invoice received because as a client I have done everything I could to get Telkom's assistance, but yet they were useless in their responses. Then I was told that I received an sms to say that the cancellation could not be completed. That is the biggest Horse **** I have ever heard. I received nothing except for the one sms I told you earlier about.

I will not pay a cent to Telkom further. You can take me to a court. I am sure a judge will love to hear how Telkom expect their clients to abide by a service, but they cannot even respond to a client once they receive the Cancellation request. Pathetic if you ask me.