1 reviews | Active since Jan 2015
TELKOM AND THEIR BAD SERVICE
I have being without Internet for a week, Its now going for 2 weeks. When is someone going to attend to my fault i logged to Telkom. This is absolutely unacceptable... How do you aspect me to pay for no service? Yesterday a technician phoned me and said that he will be at my house at 12 o'clock. Guess what i am still waiting for that technician, When I phone the call center I need to wait like for over 30 mins just for someone to answer the phone and then when they do, They press the phone dead. I really am out of patients with Telkom. My ref is: 2013crk280115. If you cant fix my fault OR must I put it this way, If you don't wont to fix my fault and I don't have any internet connection at all, I cant see why i will be needing your service at all. Like i said i am fed up and its time you people supply me with answers and very quickly.
Thank you for making contact with us and taking my call
As discussed please let us know when the router has been configured with your ISP details we created in order for us to close the open fault reference on our end.
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with my service, then we encourage you to change your sad face to a smiley face on the Hello Peter website.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
***
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us and taking my call
As discussed please let us know when the router has been configured with your ISP details we created in order for us to close the open fault reference on our end.
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with my service, then we encourage you to change your sad face to a smiley face on the Hello Peter website.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
***
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team