Telkom (and the ladies at the service center) came through at the end...Thank You!!

I've written a review about 8 months ago concerning my high Telkom bill and my frustration to sort it out with them. I am very pleased to write this second review on a more positive note! After wrestling with Telkom's agents (who has been very patient and understanding throughout the process and one must truly comment their efforts in trying to resolve - and in the end - did resolve the matter), the mistake has been rectified and the bill has been adjusted accordingly. As from the end of February I have received the correct billing statement from Telkom. As I've mentioned in the previous review - I've been with Telkom for 20 years now and never had any major problems with them before and they always got it sorted out. This was the first major hic-up with them that took quite a while to resolve and I truly believe this will be the last! Again many thanks to all the ladies at the Telkom service center who worked so hard, staying patient and prevailing in your task to help us resolve this misunderstanding.