Telkom and Technicians doing nothing to help customer resolve fault!

I have an ADSL line with Telkom for a long time now, never struggled a day in my life. Sadly for the last Month I pay for struggling all the time. In the morning my 10mb line is very good, getting 9mbps doenload speed, but after 2pm everyday it is worth nothing, I’m getting 0,26mb per second download speed, sometimes it test 9mb download bur i can only stream 240 pixels. When I report the fault Telkom technician come after a week and test and leave, telling me he will get back to me soon. After that I recieve a notification telling me the fault has been resolved. In my area I know of 3 other people struggling as well with the exact same problem. Telkom’s service was always great but at the moment I won’t recomend Telkom ADSL to anyone anymore!