Telkom and Showmax a bad Combination

Good day, Telkom I subscribed to Showmax Through my Telkom Account on 12/12/2017. This was a promo and as I under stood I should pay R69.00 per month, and I will receive a promo code. I never received a promo code and had to pay showmax via credit card to get subscription. As usual Telkom still went ahead and billed me as well, twice as a matter of fact R99.00 and not R69.00. I contacted Telkom and after about two hours on the phone they still could not figure out why I never received the promo code, neither why I was billed R99,00. This continued as I was trying resolve the issue with Showmax and Telkom. Telkom said that they would lodge raise a dispute, this was rejected with no reason as to why I am being billed for no service, Now TELKOM will you please contact me and lets cancel this Showmax SUBSCRITION and ALL OTHER RELATED ISSUES.