KB
Kotie B

1 reviews | Active since Aug 2022

11 Aug 2022, 12:28

Telkom and P&p attorneys ****?

After struggling for months to get our Telkom account closed, we finally got the advice to register on the Telkom website and then try to get it closed from there. This helped and we ultimately got the account closed on 28/3/22 with a Cancellation ref no. We talked to a lady Lungile. She said that the account would be closed the end of March and it was done. Now all of a sudden we start receiving sms from different numbers on my husband's pay as you go cell number, which we have never used in our communications with Telkom, saying that we should contact P&p attorneys urgently regarding the outstanding Telkom account (for which we have proof that it was paid). We have checked every single number from which the sms was sent on True Caller. On 5/8 he first number was *** for Momentum Ucount Otp, the 2nd on 8/8 from *** SPAM, also on 8/8 the 3rd from *** SPAM, 0n 10/8 4th *** The Courier Guy, today, 10/8 the 5th from *** Fnb **** and the last one this morning from *** Standardbank Ucount. All these sms's urge us to contact these P&p attorneys urgently about the settlement of the account that we already paid in full. When I tried to check on Telkom's website under my portfolio, it says that I have no accounts to display (obviously, as the account was closed on the 28/3/22). When you click on the prompt on Telkom's website to chat to them, it just says the site CANNOT BE REACHED. THE SAME HAPPENS WHEN YOU WANT TO TALK TO THE COMMUNITY ON THEIR SITE. So my question is this; where did they get the pay as you go cell number for my husband and how come every time we block the number from which the sms was sent, we just get another one from another number and all these numbers are totally unrelated to Telkom or P&p attorneys, companies

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