1 reviews | Active since Sept 2011
Telkom and Platinum warranty reaping customers off
<p>Platinum warranty refuses to fix my laptop because they claim that it ws onced opened so they cant fix it.</p> <p>This means Telkom sold me a second hand laptop on a contract because I have never oped it and why would I open the then working laptop.</p> <p> </p> <p> </p>
Please urgently follow on this because I CANT be blame for nothing and pay a contract for a reject laptop.
Please urgently follow on this because I CANT be blame for nothing and pay a contract for a reject laptop.
Still awaiting feedback from Telkom
Still awaiting feedback from Telkom
Hi,
Apologies for the inconvenience. Your laptop is 10 months , 28 days old and is still within warranty. Kindly take your ID document and proof of purchase, if you do not have it please tell them to print it out for you and go to the store and tell them to book you for repairs.
Regards
Tsebo
Hi,
Apologies for the inconvenience. Your laptop is 10 months , 28 days old and is still within warranty. Kindly take your ID document and proof of purchase, if you do not have it please tell them to print it out for you and go to the store and tell them to book you for repairs.
Regards
Tsebo