Telkom and Pensioner ref TFLT 8537

<p>Marlene Skinner id ********** 065086</p> <p>Krugersdorp</p> <p>I was living in Middelburg, on 1st of Feb 2014 I moved to Centurion. On the last day of Jan 2014 i went into the Middelburg branch and paid my account in full and requested to end the service. I do not have the proof of payment anymore but visited a Telkom branch in my area and they confirmed that the payment was done.The day that i moved i made sure that the line was not working.</p> <p>When I app**** for a telkom line in Centurion it was given to me with no effort at all. Now after two years in July 2016 i started to receive smses and phonecalls about a outstanding amount of R 2000 for rent for the line in Middelburg ( ********** ). How is this possible, somewhere somebody did not do the job.</p> <p>I am a pensioner and my children pays for me in the retirement home, i do not have the money to pay for this.</p> <p>Please can you inversigate this matter and please can a manager phone me back, i do not want to speak to a consultant or call centre person.</p> <p>Regards</p> <p>Marlene Skinner</p> <p> ********** 424</p> <p> ********** 114</p>