1 reviews | Active since Apr 2010
Telkom and Open Serve Horrible service
<p>I app**** for the Telkom FTTH, on the 23 March a guy from Openserve came to install the fibre at my home. He told me he had trouble with the cables and he will bring a team to help him the following day. He left a cable hanging behind my microwave. I waited for him the following day to arrive, till today (3 April) he has not arrived. I am left with an unsightly cable hanging in my kitchen. I tried several time to contact telkom only to be put on hold for more times than i care to count I even sent emails to telkom and openserve and no one responded. All I want now is for Telkom to come and remove that cable from my home, as I am no longer interested in their shoddy service.</p> <p> </p> <p>Sisanda</p>
Good day Sisanda,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Sisanda,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Hi Bronwyn ,
My ID number is ********** 743080. I am no longer interested in your services. Please send someone to remove that line. I cannot enter into a contract with this kind of treatment.
Hi Bronwyn ,
My ID number is ********** 743080. I am no longer interested in your services. Please send someone to remove that line. I cannot enter into a contract with this kind of treatment.
