Telkom and Open Serve 🤬🤬

Tickets logged and resolved by Telkom and Open Serve but the problems still persists. ***6 and ***9. Landline number: ***. Last day of service 18 October 2021 but was billed for October and November 2021. Open Serve Cables Manager - As discussed telephonically - Because you are unable to assist with the reported faults go ahead and close this time. *** still no feedback on all my correspondence. Can anyone at Telkom assist me, PLEASE🙏🏿