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Saga P

1 reviews | Active since Nov 2021

17 Feb 2022, 11:27

TELKOM AND NUDEBT - MOST USELESS DATA MANAGEMENT SYSTEMS

Received an SMS from Nudebt stating "we have been given your personal information regarding your Telkom debt, as per POPIA. Please note that you have been handed over for collections...."

I HAVE NOT ENGAGED WITH NOR HAD A TELKOM ACCOUNT SINCE 2006 WHICH WAS WHEN I MOVED PROVINCES. THERE ARE 2 ISSUES HERE 1) CONTRAVENTION OF POPIA (WHERE DID TELKOM OF NUDEBT GET MY INFO FROM 2) BASIC ACCOUNTING / RECONCILIATION AND OR DATA MANAGEMENT - IF TELKOM MAINTAINS ACCURATE RECORDS - THIS ISSUE WILL BE NON EXISTENT. - IT IS NOW COSTING ME TIME AND EFFORT TO CALL NUDEBT WHO BY THE WAY HAVE USELESS SYSTEMS BECAUSE THEY HAVE ASKED ME ON 3 OCCASSIONS TO CALL THEM BACK AS THEIR SYSTEM WAS DOWN

SO TELKOM IS BEING PENNY-WISE......AMONGST OTHER THINGS (WORDS I AM NOT ALLOWED TO USED HERE

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