Telkom and Nu Debt Management Worst ever service received

Telkom and Nu Debt Management

Is it possible to give less than 1 stars for bad service? Please let me know

This is literally the worst service I have ever received. I am literally considering suicide as an option as a way to not have to deal with this.

This company Nu Debt Management debited money from my account with I assume an okay from Telkom to do it. Now i need to show Telkom a letter to prove they debited my account but oh my trying to get this letter is a roller coster of Nu Debt Management giving me numbers that do not work, people going on lunch and not even telling me then i just get put through to somebody else that cannot help me then i need to speak to another department that does not exist when i get put through, getting given apparant numbers for the department i need to speak to, to what i assume reception not answering my call to having to write this to hopefully get some kind of response.

If anybody is reading the please can you help