Telkom and Nu debt

<p>I took a contract with Telkom via Mondo in February and I had to wait for the device to be delivered to me towards end of Feb. When receiving a device I actually did not like it because of the colour and just the device itself. I then called Mondo to say I do not like the device can I just cancel the contract. The person I was talking to told me that yes I can cancel because it is still within 7 days after receiving the device, however I will have to pay for the device coz I have already open the box of the device. The email I got was this</p> <p>Good day,</p> <p> </p> <p>Trust that you are well.</p> <p> </p> <p>As discussed, please note that you have agreed to keep the device at a cost of R1372,28.</p> <p> </p> <p>Device: Huawei Y3II Dual Sim</p> <p>Please see details below:</p> <p> </p> <p>Rewardsco Contact Centres (Pty) Ltd</p> <p>Absa Bank Account number: ********** </p> <p>Branch Code: 632005</p> <p>Reference number: Initials and Surname and first four digits of ID number.</p> <p> </p> <p>Kindly note that cancellation will only be submitted once we receive proof of payment of the device.</p> <p> </p> <p>Please send proof of payment to ********** <p> </p> <p>Have a lovely day further.</p> <p> </p> <p>Regards,</p> <p>Yantan Naidoo</p> <p>Client Service Specialist | Cell: ***| Email: ********** <p> </p> <p>In March my bank account has been deducted for different amounts and the Reference starts with Telk. I tried to reach out on Telkom to find out why are they doing so coz I have paid for the device , therefore cancellation as per the email above. The person I have spoken to told me that they logged the call to Telkom, but then Telkom did not do anything about it, but he will log the call again. Recently, to be specific, last Saturday morning I received a call from ********** , the lady told me that she is calling on behalf of Telkom SA harrassing me that I owe Telkom blah blah blah . They now have access to all our personal details entrusted to Telkom SA. I explained the story and she told me that she will take the matter forward to their legal team. And my reply was I do have R500 that they say I should pay but I rather donate it somewhere else not Telkom and Nu debt coz I do not owe them. They should speak to to their Telkom consultants not me. I am also taking Telkom to my lawyers coz they deduct any amounts in my bank account and I have to report this each and every time at FNB so that all the amounts can be reversed, and this is not done for free </p>