1 reviews | Active since Apr 2012
Telkom and Netflix partnership - Unacceptable and unfair
Telkom - Has gone from bad to worse to something I cannot describe. After getting pathetic service with my ADSL line i have cancelled with them. I am having endless problem with the 2 x cellphone contracts and a data contract and now i have 2 LIT boxes that cannot get Netflix as Telkom cancelled their partnership. What do i do with these boxes now. I cannot change my TV's for smart TV's which are too expensive. New android boxes are R1200 each. This is absolutely frustrating and unfair. To top it all off i called the call center several times to find out and went to different departments and none of their agents knew what i was talking about when i told them that the Netflix is no supported by the Telkom LIT box. They said their managers would give me a call..it's been 5 days and no calls. Telkom should have at least upgraded the LIT boxes to the Ematic box so that we can still use Netflix app..... I think i will just cancel all my contracts which are due for upgrade now. We have been loyal customers and this treatment is unacceptable.
