Telkom and Mondo - hassling to cancel LTE contract that didn't deliver - ***

<p>With a continued long sordid to and fro battle between Telkom, Mondo and myself my cancellation request has still not been processed and finalised.</p> <p> </p> <p>I NEED HELP WITH THIS URGENTLY. </p> <p> </p> <p>I am now completely dissatisfied with both Mondo and Telkom customer, sales and cancellation services. I have been in contact with Telkom consultants who refers me to Mondo consultants and vice versa saying (if it is a Mondo consultant) that the request has been forwarded to Telkom for cancellation of the contract and billing, and the exact same thing is said by the Telkom consultant, except that their version of events is that Mondo has to process cancellation, and to make matters even worse, this 'process' could take 21 business days. Really??? This has now seen two debit order deductions from my account and is well on its way to a 3rd deduction of a 24 month contract that I HAVE CANCELLED. If you are sympathetic to my situation, you can just begin to imagine my distress, anger and complete disgust with Telkom and Mondo</p> <p> </p> <p>Mondo already received the device, we do not have the device or sim card in our possession and we are still being billed.</p>