TELKOM AND ITS NON EXISTANT AFTER SALES SERVICE.

On the 05/10/2018,I requested information from the billing department and also laid a complaint regarding my October 2018 bill, which to date, no response whatsoever has been given to me. Case No's: ********** 9 and ********** 3.

On the 07/10/2018, I contacted the call center to report ********** activity on my account regarding an unknown and unauthorised upgrade from CT Branch, and I stay in JHB, but to date no response or any communication regarding this sensitive matter has been given to me.

All these cases have not been resolved or communicated with me, even though Telkom's call center agents promised a maximum 72 hour response time.

Telkom is giving me a very very bad service. I'm due for an upgrade on 2 contracts, and i'm considering leaving this company and taking my business elsewhere.