Telkom and it’s bad service

********** 058 Mrs I Ngubane

My Experience with telkom as my service provider is poor , telkom was one of the best service providers in South Africa but now it’s not that same. I took a package called unlimited home DSL 4mbps (5months ago ) and the first month it worked perfectly fine, then came the second month the landline stopped working so I called in to log a fault , the technician came through and fix it . Than February began it stopped working again and the same day we called in to report the fault . Telkom sent a technician to resolve our landline problem but this stupid idiot of a technician decision was to open the sprinter , check the cables and pullout the cables to see what happened and at that moment he says “ it my lunch time I will be back ” he left with his toolbox and as well as the sprint. That was the last time I saw that technician, from the 3th February I have been waiting for my fault to be resolved . Every week I call in just to check if my landline and data package will be resolved but they is no hope Telkom is bull****, telkom wants you to pay them for a service that you’re not even using , I called in today and the lady I spoke to told me that my service could take 2 to 3 months for it to be resolved and I still have to pay my telkom bills like normal , **** telkom and your poor service South Africa needs a new landline service provider cause telkom is a joke, they’re quick to ask for money but can’t provide good service. Telkom needs to close business .